Privacy Policy & Terms of Use

 
 

PROTECTED HEALTH INFORMATION (PHI)

This website privacy policy does not cover medical information or Protected Health Information (PHI). For details about how we handle PHI under HIPAA, please refer to our Notice of Privacy Practices.

PERSONAL INFORMATION

A visitor can access and browse our entire Website at any time without revealing any personal information. We may request information from you, in which case we will let you know how the information will be used by Cahaba Medical Care. Cahaba Medical Care does not share your personally identifiable information with any outside organization, except as required by law, as authorized by you, or to third parties solely to provide services requested by you.

Forms
Our Website contains forms through which users may request information or supply feedback to us. In some cases, telephone numbers, e-mail addresses or mailing addresses are required so that we can supply requested information to you.

After you fill out a form, we may contact you with follow-up information (unless you check a box on the form requesting not to be contacted). We may contact you when you submit appointment requests, questions, or concerns. We do not use this personal information for any reason, other than to respond to your requests.


Surveys
Occasionally, we may survey our Website visitors. The information from these surveys is used in an aggregate form to help us understand the needs of our visitors so that we can improve our site. We generally do not ask for information in surveys that would personally identify you. If we do request contact information for follow-up, you may decline to provide it. If survey respondents provide personal information (such as an e-mail address) in a survey, it is shared only with those Cahaba Medical Care employees who need to see it to respond to the question or request.

E-mail
“Phishing” is a scam designed to steal your personal information. If you receive an email that looks like it is from Cahaba Medical Care asking you for your personal information, do not respond. We will never request your personal information through email, unless you have initiated the communication via email.

User Name and Password
In the event you access any service requiring a user name and password, you are solely responsible for keeping such user name and password strictly confidential.

Information from Social Media Platforms

We may maintain pages for our Company on social media platforms, such as, LinkedIn, Google, YouTube, Instagram, and other third-party platforms. When you visit or interact with our pages on those platforms, the platform provider’s privacy policy will apply to your interactions and their collection, use and processing of your personal information. You or the platforms may provide us with information through the platform, and we will treat such information in accordance with this Privacy Policy.


Mobile Subscriber Information and Text Messages (SMS Terms & Conditions):

NON-PERSONAL INFORMATION

When you visit our website, we may automatically collect certain information about your device and browsing behavior, such as:

  • IP address

  • Browser type and version

  • Pages visited and time spent on them

  • Date and time of visit

  • Referring site

  • General location (based on IP address)

We use this information to better understand how visitors interact with our site and to improve your experience.

IP Addresses
The Web server automatically collects the IP (Internet Protocol) address of the computers that access our site. An IP address is a number that is assigned to your computer when you access the Internet. It is not truly personally identifiable information because many different individuals can access the Internet via the same computer. We use this information in aggregate form to understand how our site is being used and how we can better serve visitors.

Please note that although such information is not personally identifiable, we can determine from an IP address a visitor’s Internet Service Provider and the geographic location of his or her point of connectivity.

Interest-based Advertising

We may engage third-party advertising companies and social media companies to display ads on our Service and other online services. These companies may use cookies and similar technologies to collect information about your interaction (including the data described in the “Cookies and Other Information Collected by Automated Means” section below) over time across the Service, our communications and other online services, and use that information to serve online ads that they think will interest you. This is called interest-based advertising. We may also share information about our users with these companies to facilitate interest-based advertising to those or similar users on other online platforms. You can learn more about your choices for limiting interest-based advertising in the Advertising choices section below.

Cookies and Other Information Collected by Automated Means

Our website uses cookies — small text files stored on your device — to enhance your experience. Cookies help us:

  • Remember user preferences

  • Analyze site traffic

  • Deliver targeted advertising through platforms like Facebook and Google

You can manage or disable cookies in your browser settings. Please note that disabling cookies may impact site functionality.

Our service providers and business partners may collect this type of information over time and across third-party websites.

We use third-party services such as Google Analytics and Facebook Pixel to better understand our visitors’ behavior and to deliver relevant advertisements. These tools collect data such as your IP address, device information, and browsing activity through cookies and similar technologies. This data may be shared with these providers and combined with other information they hold. You can learn more about how Google and Facebook use this data and how to opt out by visiting their respective privacy pages.

Google Analytics

We use Google Analytics to analyze site traffic and user behavior. Google Analytics may collect:

  • Your IP address

  • Browser type

  • Device information

  • Site interactions and page views

Google may use this data to personalize ads within its network. You can opt out of Google Analytics tracking using the Google Analytics Opt-Out Browser Add-on.

Facebook Pixel

We use Facebook Pixel to track the effectiveness of our Facebook advertising and to deliver more relevant ads. Facebook Pixel may collect:

  • Browsing activity on our site

  • Interactions with our Facebook ads

  • Device and location data

You can manage how Facebook uses your data for advertising by visiting your Facebook Ad Preferences.

How We Use This Information

We use data collected through cookies and third-party tools to:

  • Improve website performance and user experience

  • Understand the needs and behavior of our visitors

  • Optimize digital outreach and engagement strategies

  • Measure the effectiveness of our advertising campaigns

We do not sell or trade your personal information.

Third-Party Disclosure

We may share non-personally identifiable information with trusted third parties (like Google and Facebook) for analytics and advertising purposes. These partners are required to safeguard your data in accordance with their own privacy policies.

Your Choices

You have the ability to control your data:

  • Cookies: Adjust your browser settings to block or delete cookies.

  • Google Analytics: Opt out here.

  • Facebook Ads: Manage preferences in your Facebook settings.

SECURITY OF YOUR INFORMATION

Please note that forms on our Website which are intended to collect information other than protected health information are encrypted to protect your privacy; however, they are not HIPAA compliant specifically for patient information. Once the information is sent to our Website, it is not available to users on the Internet. 

Cahaba Medical Care periodically reviews and modifies, where appropriate, its security policies and procedures. Cahaba Medical Care has in place a security program that seeks to mitigate security risk, but, cannot guarantee the security of the information.

DISCLAIMER OF WARRANTY

Please note that by its very nature, a Website cannot be absolutely protected against intentional or malicious intrusion attempts. Furthermore, Cahaba Medical Care does not control the devices, computers, or the Internet over which you may choose to send confidential personal information and cannot, therefore, prevent such interceptions or compromises to your information while in transit to Cahaba Medical Care.

Therefore, Cahaba Medical Care hereby makes no guarantee as to security, integrity, or confidentiality of any information transmitted to or from this web site, or stored within this website. Cahaba Medical Care is committed to safeguarding your information, but Cahaba Medical Care cannot and does not guarantee the absolute security of electronic communications or transmissions since any transmission made over the internet by any organization or any individual runs the risk of interception.

In addition, we hereby make no guarantee as to the security, integrity, or confidentiality of any information transmitted to or from this website, or stored within this website.

LIMITATION OF LIABILITY

You assume the sole risk of transmitting your information as it relates to the use of this Website, and for any data corruptions, intentional interceptions, intrusions or unauthorized access to information, or of any delays, interruptions to or failures preventing the use of this web site.

All health and health-related information contained within the Cahaba Medical Care website is intended to be general in nature and should not be used as a substitute for a visit with a health care professional. Your health care provider should be consulted regarding matters concerning medical conditions, treatment and needs of you and your family.

Although every effort is made to ensure that the material within this Web site is accurate and timely, it is provided for the convenience of the Web site user and should not be considered official. Users of this Web site are advised to refer to and rely upon the information provided to you by your health care provider when making significant decisions.

In no event shall Cahaba Medical Care be liable for any direct, indirect, special, consequential, or monetary damages, including fees and penalties in connection with the transmission and maintenance of your information to the website or the Web site content. Cahaba Medical Care may change this privacy policy without notice to you.

Other services provided by Cahaba Medical Care on this Web site may require you to agree to additional terms.

Links to Other Sites

In order to provide other sources of information for our visitors, some pages within this Web site are linked to Web sites not managed by Cahaba Medical Care. Please note that Cahaba Medical Care does not review, control or take responsibility for the content of those sites. In addition, these links do not imply endorsement or credibility of service, information or products.

BY USING THIS WEB SITE, YOU ACCEPT THE AFOREMENTIONED TERMS AND AGREE THAT YOU WILL NOT:

  • Upload or transmit any communications or content of any type that may infringe or violate any rights of any party

  • Use this Web site for any purpose in violation of local, state, national, or international laws

  • Use this site as a means to distribute advertising or other unsolicited material to any third party

  • Use this Web site to post or transmit material that is unlawful, obscene, defamatory, threatening, harassing, abusive, slanderous, hateful, or embarrassing to any other person or entity

  • Attempt to disable, “hack,” or otherwise interfere with the proper functioning of this Web site

DISCONTINUANCE OF SERVICES

Cahaba Medical Care provides this Web site and other digital online products as a courtesy to you, and Cahaba Medical Care reserves the right to modify; discontinue, temporarily or permanently; this site, or any part thereof, at any time, with or without notice. In addition, your access to the site may be discontinued at any time if you violate the terms of this agreement or if we determine, for any other reason, that it is no longer appropriate for you to have access to the site.

COPYRIGHT AND TRADEMARK INFORMATION

The marks “Cahaba,” “Cahaba Medical Care,” “Cahaba Family Medicine Residency,” associated logos, content, and design of CahabaMedicalCare.com are protected by U.S. and international copyright laws. You may not copy, reproduce, republish, upload, post, display, transmit, or frame any of these materials without prior written consent from the copyright owners, except that you may view, download, display, and print a single copy of these materials on a single computer for personal, noncommercial use only, so long as: (1) you do not alter or modify the materials in any way; (2) you include all applicable notices and disclaimers (including copyright notices); and (3) you do not use the materials in a way that suggests an association with Cahaba Medical Care or Cahaba Family Medicine Residency. You understand and agree that title to these materials shall not pass to you or any other user.

If you have any questions about our privacy policy or our use of information gathered through our Web site, please contact appointments@cahabamedicalcare.com.

UPDATES TO THIS POLICY

We may update this Privacy Policy periodically. Any changes will be posted here with an updated effective date at the top of the page.